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Intuitive and reliable digital solutions for a
new era of business outsourcing.

Our DigitalBPO plan is designed to provide the best customer experience in the market.

 
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Welcome to the new CX revolution.

Digital technologies have transformed the way we work but very few customers feel satisfied with their interactions with companies when purchasing a product or service.

We are used to breaking through the language barriers and now committed to break-through our CX capabilities.

Our DigitalBPO plan is the right fit for your organisation if;

#1.- You can prepare for success
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Your organisation is looking for a strategic outsourcing partner.

Partners in the delivery of great customer experience - assisting processes of your customer lifecycle with care and local presence.

 
#2.- Deliver magic

Looking to build a consistent experience across all channels with the #1 Cloud Contact Center Software in the market and you want your investment to meet your needs.

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#3.- Shape the way we do work, today.
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Your project requires an end-to-end solution for delivering great customer services.

80% of customers expect good interaction with a company through all channels in each stage of the engagement.

 

We speak your language! Latam Assist provides services primarily in English, Spanish and Portuguese.

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Our multidisciplinary team endeavours to bring clarity in moments of confusion

Why us?

  1. We work with agility in all projects and this methodology enables us to deliver results in time record to happy clients.

  1. We have a strong focus on process improvements as a way to maximise resource utilisation.

  2. We are a digitally native business, meaning that we operate all our service platforms on cloud environments, enabling us to automate and integrate into our clients’ environments.

 
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Our strategic partners & their products empower our CX capabilities.

Latam Assist takes leverage on top enterprise-grade call center software. Accelerate progress and scale to better CX capabilities.

Explore call center solutions